Shipping Policy – ZonBox Iraq
Effective Date: 1st Jul 2025
At ZonBox Iraq, we are committed to ensuring a smooth and secure delivery experience for our customers. Please read our shipping policy carefully before placing an order.
1. Delivery Partners
We partner with trusted third-party shipping agencies to deliver your orders across Iraq. These agencies are fully responsible for the handling and condition of the items during transit.
2. Shipping Responsibility
Once the item has been dispatched from ZonBox Iraq, the shipping agency assumes full responsibility for the safety and condition of the goods during delivery.
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In the rare case that items are damaged or destroyed during transport, the shipping agency is solely accountable.
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ZonBox Iraq is not liable for any physical damage occurring after the item has left our premises.
3. Customer Inspection Required
Before making any payment to the delivery agent, the customer must:
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Inspect the item thoroughly
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Verify that the product is in proper condition
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Confirm that it matches the order (item type, quantity, quality, etc.)
Once you confirm and make payment to the delivery agency, it is considered final.
4. No Return or Refund After Confirmation
After you have paid the delivery agent and confirmed receipt of the goods:
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Returns and refunds will not be accepted
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Claims regarding damage, defects, or missing items cannot be processed
Please make sure to check the product carefully before confirming delivery.
5. Delivery Time
Estimated delivery times vary depending on your location (2-3 days) and product availability. We strive to process and ship all orders promptly.
6. Shipping Charges
Shipping fees may vary based on the destination, product weight, and selected delivery method. Charges will be displayed at checkout or communicated before dispatch.
7. Contact for Shipping Issues
For any issues related to your shipment before delivery is confirmed, please contact us:
📧 Email: ZonBoxIraq@gmail.com
📞 Phone: +964 750 300 5756